Terms and Conditions of the
Training Platform
 ROLBATCH ACADEMY

1.    These Terms and Conditions define the rules for using the Rolbatch Academy training platform and the rules for the sale of training courses offered via the sales website.

2.    The Rolbatch Academy training platform is available at www.academy.rolbatch.eu

3.    The sale of courses is carried out via the sales website www.rolbatch.eu

4.    The owner of the Rolbatch Academy training platform and the entity selling the courses is Rolbatch Engineering sp. z o.o. (Poland), with its registered office at ul. Warszawska 21/9, 25-512 Kielce, Poland, NIP 1182240695, KRS 0000968294, REGON 521831278, hereinafter referred to as the Seller.

5.    Rolbatch, with its registered office at Kolonnenstrasse 8, 10827 Berlin, Germany, acts as a commercial and marketing partner and co-creator of educational and technical content, hereinafter referred to as the Partner. Partner’s website: www.rolbatch-laabs.de

6.    These Terms and Conditions apply to all Users of the Platform, both individuals (B2C) and business entities (B2B).

7.    Using the Platform, creating an Account, purchasing a Course, or obtaining access to the Content means acceptance of these Terms and Conditions in full.

For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below:

1.  Platform – the Rolbatch Academy e-learning platform, available at www.academy.rolbatch.eu, enabling access to Courses and Content.

2.  Sales website – an internet service (online store) available at www.rolbatch.eu, through which the Seller conducts the sale of Courses.

3.  User – a natural person or a person acting on behalf of and for the benefit of a business entity, using the Platform.

4.  Account – an individual User account on the Platform, enabling access to Courses and Content.

5.  Course – an educational service provided in digital form on the Platform.

6.  Content – all materials made available on the Platform, including PDF files, video materials, text materials, e-books, quizzes, online tests, downloadable materials, and other supplementary materials.

7.  Agreement – an agreement concluded between the User and the Seller at the moment the Seller confirms acceptance of the order.

8.  B2B Customer – a User purchasing a Course in connection with their business activity.

9.  Consumer – a User who is a consumer within the meaning of applicable laws.

1.    The Platform may be used by persons who have reached 18 years of age.

2.    Minors may use the Platform only with the consent and under the supervision of a legal guardian.

3.    Payments must be made by an adult person.

1.  These Terms and Conditions also apply to B2B Customers.

2.  A B2B Customer accepts the Terms and Conditions on the same basis as an individual User, taking into account the provisions governing business transactions.

3.  The purchase of Courses by a B2B Customer may serve to document employee competencies, meet audit requirements, training requirements, or internal quality procedures.

Information presented on the sales website does not constitute an offer within the meaning of the Civil Code, but an invitation to enter into an Agreement.

1.    Placing an order by the User constitutes an offer to conclude an Agreement.

2.    The Agreement is concluded at the moment the Seller confirms acceptance of the order, in particular by means of an e-mail message confirming the purchase or activation of access.

3.    The Seller reserves the right to refuse acceptance of an order in justified cases, in particular in the event of payment problems or suspicion of abuse.

1.  Content made available on the Platform is protected by copyright law and other regulations relating to the protection of intellectual property.

2.  Copyright to the Content belongs to the Seller, the Partner, or cooperating entities.

3.  The User is granted a non-exclusive, non-transferable license to use the Content solely for personal use, to the extent necessary for the completion of the Course.

4.  In particular, the following is prohibited:
o copying, distributing, or publicly making the Content available,
o recording video and audio materials,
o sharing the Account with third parties,
o using the Content in training sessions conducted by the User or by third parties,
o using the Content, including e-books and PDF files, for training, learning, fine-tuning, or developing artificial intelligence systems, machine learning, or similar technologies.

5.  Violation of the above rules may result in immediate suspension of the Account, loss of access to the Courses, and pursuit of claims through legal proceedings.

Access to the Course is granted after the payment has been credited or after its successful authorization, depending on the selected payment method.

1.    In the event of a payment failure, the Agreement is not concluded and access to the Course is not granted.

2.    The Seller shall not be liable for delays resulting from the actions of payment operators or financial institutions.

1.  Rolbatch Academy conducts educational activities in particular in the following areas:
o plastics processing,
o plastics recycling,
o materials science,
o production technologies,
o environmental topics, including ESG and carbon footprint,
o energy efficiency and energy management in industry.

2.  Courses are prepared by practitioners with many years of professional experience and in cooperation with industry experts.

3.  The Platform may offer online courses, webinars, on-site training, and dedicated training programs prepared individually upon request of B2B Customers.

1.  Courses are of an educational and informational nature.

2.    For each Course, a detailed description is available on the sales website www.rolbatch.eu.

3.  At the User’s request, the Seller may:
o provide a detailed Course description online,
o send a detailed Course description by e-mail prior to purchase.

4.  For selected Courses, a demo version is made available, allowing the User to familiarize themselves with the scope and form of the material before purchase.

1.  Participants of Courses organized by Rolbatch Academy receive a personalized certificate of participation, confirming participation in the Course and familiarization with its Content.

2.  The certificate:
o confirms participation in a Course on a specific subject,
o enables formal documentation of the acquired knowledge,
o may be used in training, quality, ESG, or audit documentation.

3.  Participants who take the final online test (20–30 questions) may obtain a diploma confirming the level of understanding of the topics covered during the Course.

4.  Depending on the test result:
o above 70% correct answers – Course completion diploma,
o above 90% correct answers – diploma with distinction.

5.  By default, the certificate is issued in the language in which the Course was purchased, or in English.

6.  A diploma may be issued in English, German, Polish, Russian, Spanish, or Italian, at the User’s request.

7.  Certificates and diplomas do not constitute state or official certification and do not replace training required by law.

1.  Course prices are stated in EUR.

2.  In the case of B2B Customers within the European Union, the reverse charge mechanism applies only after a valid EU VAT number has been provided when placing the order.

3.  Failure to provide a valid EU VAT number results in VAT being charged in accordance with applicable regulations.

4.  For matters related to tax settlements, contact is available at office@rolbatch.eu.

1. Access to Courses is time-limited. For most Courses, access is granted for a period of 4 weeks. For selected Courses, the access period may be shorter or longer, for example from 2 to 6 weeks, depending on the specific Course selected by the User, unless a different access period is expressly specified.

2. The exact access period for a given Course is always clearly indicated:
   a) in the Course description on www.rolbatch.eu, including the access period stated in weeks or months, or
   b) in the offer sent to the User by e-mail, if the purchase is made on the basis of an individual offer.

1.  Complaints should be submitted to office@rolbatch.eu.

2.  The time limit for responding to a complaint is up to 14 days from the date of its receipt.

3. A complaint submission should include:
o the name of the Course,
o first and last name,
o company name (if applicable to a B2B Customer),
o e-mail address,
o mobile phone number,
o description of the issue.

1.  The User acknowledges that both digital content and non-digital materials, in particular books and other educational materials in physical form, are sold via the Platform.

2.  Digital content, including online Courses, video materials, e-books, PDF files, and other Content made available electronically, constitutes digital content within the meaning of applicable laws.

3.  In the case of Agreements concerning digital content, the Consumer has the right to withdraw from the Agreement within 14 days from the date of its conclusion, only until the moment access to digital content is made available to the User, regardless of whether the User has actually logged into the Platform or started using the Course.

4.  The right of withdrawal does not apply if the performance of the service in the form of access to digital content has begun with the Consumer’s explicit consent, before the expiry of the withdrawal period, and after the Consumer has been informed of the loss of this right.

5.  Obtaining access to digital content, in particular unlocking the Course, understood as assigning the Course to the User’s Account and enabling access to the Content, starting playback of video materials, or downloading e-books or PDF files, is deemed to constitute the commencement of performance of the service.

6. If the conditions referred to in subsections 4 and 5 are met, the Consumer loses the right of withdrawal from the Agreement at the moment access to digital content is granted, regardless of the actual time of use of the Content.

7.  With respect to non-digital materials, in particular books and educational materials in physical form, the right of withdrawal does not apply if such materials have been produced under a print on demand model based on the User’s individual order.

8.  The User acknowledges that the printing and shipping of books and educational materials outside the territory of Poland and Germany are carried out exclusively under a print on demand model, which means production of a copy based on an individual order and exclusion of the right of withdrawal from the Agreement.

9.  In order to enable the User to make an informed purchasing decision, the User may obtain access to a fragment of a book in digital form prior to purchase, provided that such an option is specified in the product description.

10. The provisions of this section do not exclude the User’s right to submit a complaint, in particular in the event of:
a) damage to non-digital materials occurring during transport,
b) physical defects of the product,
c) non-conformity of the product with the order.

1.    The controller of personal data is Rolbatch Engineering sp. z o.o.

2.    Personal data is processed in accordance with GDPR regulations.

3.    Consent to the newsletter and marketing communication is voluntary.

4.    Detailed rules for the processing of personal data, including purposes and legal bases, are set out in the Privacy Policy available on the Sales Website.

1.  Courses do not constitute legal, technical, or official advice.

2.  The Seller does not guarantee the achievement of specific business, technological, or financial results.

3.  Implementation decisions made on the basis of the Courses remain the responsibility of the User.

Contact with the Seller takes place via the following channels, depending on the nature of the matter:

1.    organizational and formal matters, invoices: office@rolbatch.eu

2.    sales, offers, B2B cooperation: sales@rolbatch.eu

3.    technical support of the Platform: service@rolbatch.eu

4.    phone / WhatsApp:
• Poland: +48 573 110 256,
• Germany: +49 151 457 67 422

Contact is also possible via contact forms available on the websites www.rolbatch.eu and www.academy.rolbatch.eu.

Responses to inquiries are provided within a reasonable time, taking business days into account.

1.  The Seller has the right to suspend, block, or delete a User’s Account in the event of:
a) violation of the provisions of the Terms and Conditions,
b) violation of copyright or licensing rules,
c) sharing the Account with third parties,
d) detection of attempts to circumvent the Platform’s technical safeguards,
e) use of the Content in a manner inconsistent with the Terms and Conditions,
f) suspicion of abuse, dishonest activities, or activities contrary to law,
g) where required by law or by a decision of a competent authority.

2.  Where possible, the Seller informs the User of the reason for the suspension or deletion of the Account, unless providing such information could violate applicable laws or compromise the security of the Platform.

3.  In the event of deletion of the Account, access to the Courses expires, and the User is not entitled to a refund of fees, unless mandatory provisions of law provide otherwise.

4.  The User is obliged to keep Account login data confidential and bears responsibility for actions performed using the Account. In the event of suspected unauthorized access, the User is obliged to immediately inform the Seller.

1.   If the Platform provides communication features (e.g. comments, messages, forums, chat), the User is obliged to use them in a manner compliant with law, good customs, and the Terms and Conditions.

2.  In particular, it is prohibited to:
a) publish offensive, vulgar, discriminatory content or content violating personal rights,
b) publish unlawful content or content infringing the rights of third parties,
c) impersonate other persons or entities,
d) publish spam, advertising content, or commercial offers without the Seller’s consent.

3.  The Seller has the right to moderate, remove, or block content published by Users and to restrict access to communication features.

1.  Some Content available on the Platform may originate from third parties.

2.  Rights to such Content belong to their authors or rights holders.

3.  Use of third-party Content is permitted only to the extent allowed by applicable laws.

1.    The Platform may contain links to third-party websites.

2.    The Seller shall not be liable for content published on external websites.

3.    Linking to the Platform, the Sales Website, or individual Course pages is permitted, including links to specific Courses, subpages, and promotional pages, provided that such linking is carried out in good faith and does not mislead Users.

1.  The Platform operates an affiliate and partner program, enabling third parties to recommend the Seller’s Courses and promote them through dedicated links.

2.  Persons and entities who wish to recommend Courses or participate in the Seller’s affiliate or partner programs are expressly encouraged to link directly to relevant Courses and subpages, in accordance with the rules of the affiliate program.

3.  Detailed information regarding the affiliate and partner program, including participation rules and applicable terms, is available on the Seller’s website at:
https://www.rolbatch.eu/pages/affiliate-program

https://www.rolbatch.eu/pages/faq-affiliate-partner

1. The Seller reserves the right to:
a) update the Content,
b) modify the structure of Courses,
c) supplement training materials,
d) introduce technical changes to the Platform.

2. Such changes shall not constitute grounds for claims by the User, provided that they do not affect essential elements of the Agreement.

3. Content updates may result in particular from technological changes, legal changes, industry standards, or the development of knowledge.

1.  The Seller may amend the Terms and Conditions for valid reasons, in particular:
a) changes in applicable laws,
b) changes in the scope of the Platform’s activities,
c) technological or organizational changes.

2.  The amended Terms and Conditions shall apply from the moment they are published on the Platform or from the date indicated in their content.

3.  Agreements concluded prior to the amendment of the Terms and Conditions shall be governed by the Terms and Conditions in force at the time the Agreement was concluded, unless the amendment results from mandatory provisions of law.

1.  Rolbatch Academy is a platform of an international nature.

2.  In the event that the Terms and Conditions or the Content are made available in more than one language version, the English version shall prevail for interpretation purposes, unless mandatory provisions of law provide otherwise.

1.  The Platform is provided on an “as is” and “as available” basis.

2.  The Seller makes reasonable efforts to ensure stable and secure operation of the Platform; however, it does not guarantee uninterrupted availability of the services.

3.  The User acknowledges that technical interruptions may occur, in particular those related to:
a) system maintenance,
b) software updates,
c) expansion or optimization of the Platform,
d) failures independent of the Seller,
e) actions or interruptions on the part of hosting, telecommunications, or infrastructure service providers.

4.  The Seller shall not be liable for lack of access to the Platform or limitations in its operation caused by factors beyond its control, in particular Internet network failures, the User’s equipment failures, or force majeure.

5.  Technical interruptions shall not constitute grounds for financial claims, extension of access to Courses, or withdrawal from the Agreement, unless mandatory provisions of law provide otherwise.

1.  To the extent permitted by law, the Seller shall not be liable for indirect damages, including lost profits, business interruptions, loss of data, or other consequences arising from the use of the Platform.

2.  The User uses the Platform and the Content at their own risk, subject to mandatory provisions of law.

3.  No provision of these Terms and Conditions excludes or limits the Seller’s liability to the extent that such exclusion or limitation is not permitted by law.

1.  Failure or delay by the Seller in exercising any right arising from these Terms and Conditions does not constitute a waiver of such right.

2.  A one-time deviation from the provisions of these Terms and Conditions does not constitute an amendment to the Terms and Conditions or establish a binding practice.

1.  This version of the Terms and Conditions replaces all previous versions of the Terms and Conditions.

2.  In the event of any inconsistency between versions of the Terms and Conditions, the version currently published on the Platform shall prevail.

1.    These Terms and Conditions and Agreements concluded on their basis are governed by Polish law.

2.    In matters involving Consumers, jurisdiction shall be determined by generally applicable provisions of law.

3.    In matters involving B2B Customers, the court having jurisdiction shall be the court having territorial jurisdiction over Szczecin.